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Okta CIAM for Workforce is Okta’s customer identity and access management solution designed for workforce use cases. This connector is specifically designed for CIAM Workforce environments and includes email domain filtering capabilities.

Capabilities

ResourceSyncProvision
Users
Groups
Roles
Custom roles
The Okta CIAM Workforce connector supports provisioning for group membership only. You can grant and revoke user access to groups through ConductorOne. This connector does not support user provisioning or deprovisioning. User management must be handled directly in Okta CIAM.

Prerequisites

Before you begin, ensure you have:
  • An Okta CIAM for Workforce account with administrative access
  • Permission to create API tokens in Okta
  • The domain URL for your Okta CIAM instance (e.g., company.okta.com)
  • A list of email domains you want to filter users by (required)

Gather Okta CIAM credentials

Configuring the connector requires you to pass in credentials generated in Okta CIAM. Gather these credentials before you move on.

Create an API token

1
Log into your Okta CIAM for Workforce instance as an administrator.
2
Navigate to Security > API and click Tokens.
3
Click Create Token.
4
Give your token a name, such as “ConductorOne Integration”, and click Create Token.
5
Copy and save the new API token securely. You won’t be able to view it again.
The API token inherits the permissions of the user who creates it. Ensure the user has appropriate permissions to:
  • Read users, groups, and roles
  • Manage group membership (if you want to enable provisioning)

Determine your email domains

The Okta CIAM Workforce connector requires you to specify which email domains should be included in the sync. This allows you to filter users in multi-tenant environments. For example, if you want to sync only users with @example.com and @company.com email addresses, you would provide: example.com,company.com That’s it! Next, move on to the connector configuration instructions.

Configure the Okta CIAM Workforce connector

To complete this task, you’ll need:
  • The Connector Administrator or Super Administrator role in ConductorOne
  • Access to the Okta CIAM credentials generated by following the instructions above
Follow these instructions to use a built-in, no-code connector hosted by ConductorOne.
1
In ConductorOne, navigate to Admin > Connectors and click Add connector.
2
Search for Okta CIAM Workforce and click Add.
3
Choose how to set up the new Okta CIAM Workforce connector:
  • Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
  • Add the connector to a managed app (select from the list of existing managed apps)
  • Create a new managed app
4
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
5
Click Next.
6
Find the Settings area of the page and click Edit.
7
Enter your Okta CIAM domain (e.g., company.okta.com) into the Domain field.
8
Paste your API token into the API token field.
9
Enter your comma-separated email domains (e.g., example.com,company.com) into the Email domains field.
10
Optional. If you want to filter groups by name, enter a string in the Group name filter field. Only groups containing this string will be synced.
11
Click Save.
12
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.
That’s it! Your Okta CIAM Workforce connector is now pulling access data into ConductorOne.