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This is an updated and improved version of the Opsgenie integration! If you’re setting up an Opsgenie connector with ConductorOne for the first time, you’re in the right place.

Capabilities

ResourceSyncProvision
Accounts
Teams
Roles
Schedules

Gather Opsgenie credentials

Configuring the connector requires you to pass in credentials generated in Opsgenie. Gather these credentials before you move on.
ImportantA user with the Owner or Admin role (or a custom user role with the Edit Configuration user right) in Opsgenie must perform this task.

Generate a new API key

1
Log into Opsgenie and navigate to Profile settings > API key management.
2
Click Add new API key.
3
Give the API key a name, such as ConductorOne.
4
Give the API key Read and Configuration access access rights.
5
Click Add API key.
6
The new API key is generated for you. Carefully copy and save the API key.
That’s it! Next, move on to the connector configuration instructions.

Configure the Opsgenie connector

To complete this task, you’ll need:
  • The Connector Administrator or Super Administrator role in ConductorOne
  • Access to the set of Opsgenie credentials generated by following the instructions above
Follow these instructions to use a built-in, no-code connector hosted by ConductorOne.
1
In ConductorOne, navigate to Admin > Connectors and click Add connector.
2
Search for Opsgenie and click Add.
3
Choose how to set up the new Opsgenie connector:
  • Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
  • Add the connector to a managed app (select from the list of existing managed apps)
  • Create a new managed app
4
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed. If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
5
Click Next.
6
Find the Settings area of the page and click Edit.
7
Paste the API key into the API key field.
8
Click Save.
9
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.
That’s it! Your Opsgenie connector is now pulling access data into ConductorOne.