Yes, there are TWO kinds of Slack integration! The instructions below integrate a Slack Enterprise Grid account with ConductorOne so that you can review access data and grant user access to Slack. (We also have an integration for Slack Pro and Business+ accounts.)

If you want to install the ConductorOne Slack app, so that you and your colleagues can request access and get notifications about new ConductorOne tasks in your Slack workspace, go to the Settings page in ConductorOne and click Notifications.

Capabilities

• Sync user identities from Slack Enterprise Grid to ConductorOne

• Resources supported:

  • Workspaces
  • User groups
  • Workspace roles
  • Enterprise roles

• Provisioning supported:

  • User groups
  • Workspace roles

Add a new Slack Enterprise Grid connector

This task requires either the Connector Administrator or Super Administrator role in ConductorOne.

1. In ConductorOne, click Connectors > Add connector.

2. Search for Slack Enterprise Grid and click Add.

3. Choose how to set up the new Slack Enterprise Grid connector:

   • Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)

   • Add the connector to a managed app (select from the list of existing managed apps)

   • Create a new managed app

   Do you SSO into Slack Enterprise Grid using your identity, SSO, or federation provider? If so, make sure to add the connector to the unmanaged Slack Enterprise Grid app that was created automatically when you integrated your provider with ConductorOne, rather than creating a new managed app.

1. Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.

   A Slack Enterprise Grid connector owner must have the following permissions:

   • Connector Administrator or Super Administrator role in ConductorOne
   • Org owner role in Slack Enterprise Grid

1. Click Create and add details.

Next steps

• If you are the connector owner, proceed to Configure your Slack Enterprise Grid connector for instructions on integrating Slack Enterprise Grid with ConductorOne.

• If someone else is the connector owner, ConductorOne will notify them by email that their help is needed to complete the setup process.

Configure your Slack Enterprise Grid connector

A user with the Connector Administrator or Super Administrator role in ConductorOne and the Org owner role in Slack Enterprise Grid must perform this task.

Step 1: Create a ConductorOne app in Slack Enterprise Grid

1. Make sure you are signed into your Slack Enterprise Grid account, then navigate to api.slack.com/apps/.

2. Click Create an App and select the From scratch option.

3. Give your new app a name, such as “ConductorOne integration”, and select a workspace you want to integrate with ConductorOne (we’ll install the app org-wide in Step 2).

4. Click Create App.

5. Your new app opens. From the menu on the left, select OAuth & Permissions.

6. Scroll down to the Scopes section of the page. In the Bot Token Scopes area, add the following OAuth Scopes:

   • channels:join
   • channels:read
   • groups:read
   • team:read
   • usergroups:read
   • users.profile:read
   • users:read
   • users:read.email

7. In the User Token Scopes area, add the following OAuth Scopes:

   • admin
   • admin.roles:read
   • admin.teams:read
   • admin.usergroups:read
   • admin.users:read

8. Scroll up to the top of the page. In the OAuth Tokens for Your Workspace area, click Install to Workspace.

9. When prompted, allow your new app to access the Slack workspace.

Step 2: Install the ConductorOne app org-wide

You must now install the new app org-wide so that ConductorOne can sync data from all of your organization’s workspaces.

1. In the app config sidebar, select Org Level Apps and click Opt-in.

2. In the Redirect URLs section of the page, add https://conductorone.com as a new redirect URL.

3. Finally, select Basic Information in the sidebar and click Reinstall to Organization. Once installed, you’ll be able to see new org tokens.

4. Carefully copy and save the token values. You’ll use them in Step 4.

Step 3: Add the ConductorOne app to all workspaces

1. in the Integrations section of the admin dashboard, click Installed Apps.

2. Locate the app you created. Click the … icon and select Add to more workspaces.

3. Check the box next to each workspaces you’d like to add the app to. To automatically add the app to new workspaces when they are created, check Default for future workspaces.

4. Click Next.

5. Check I’m ready to add this app.

6. Click Add App.

Step 4: Add your Slack Enterprise Grid credentials to ConductorOne

1. In ConductorOne, navigate to the Slack Enterprise Grid connector by either:

   • Clicking the Set up connector link in the email you received about configuring the connector.

   • Navigate to Connectors > Slack Enterprise Grid (if there is more than one Slack Enterprise Grid listed, click the one with your name listed as owner and the status Not connected).

2. Find the Settings area of the page and click Edit.

3. Paste the user token you generated in Step 2 into the User token field.

4. Paste the bot token you generated in Step 2 into the Bot token field.

5. Click Save.

6. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Slack Enterprise Grid connector is now pulling access data into ConductorOne.

Configure the Slack Enterprise Grid integration using Terraform

As an alternative to the integration process described above, you can use Terraform to configure the integration between Slack Enterprise Grid and ConductorOne.

See the ConductorOne Slack Enterprise Grid integration resource page in the ConductorOne Terraform registry for example usage and the full list of required and optional parameters.