ConductorOne docs

Set up an Atlassian connector

ConductorOne provides identity governance and just-in-time provisioning for Atlassian. Integrate your Atlassian instance with ConductorOne to run user access reviews (UARs) and enable just-in-time access requests.

Capabilities

Resource	Sync	Provision
Accounts	✅
Teams	✅

Gather Atlassian credentials

Each setup method requires you to pass in credentials generated in Atlassian. Gather these credentials before you move on.

Create an API token

Log into your Atlassian account and click Create API token.
Give the new API token a name, such as “ConductorOne” and set the token’s expiration date.
Click Create. The new API token is generated.
Carefully copy and save the API token.

You’ll also need to provide the email address of the user who created this API key.

Look up your organization ID

Navigate to https://admin.atlassian.com.
If you have multiple organizations, select the one you want to look up.
In the URL in the browser’s address bar, you’ll find the organization ID after /o/, as in https://admin.atlassian.com/o/<your_organization_id>/overview.

Optional: Look up your site ID

If you want to sync the access data from a specific Atlassian Cloud instance, you’ll need the site ID.

Navigate to https://admin.atlassian.com.
If you have multiple organizations, select the relevant one.
Navigate to Products > Sites and products and select the relevant site.
In the URL in the browser’s address bar, you’ll find the site ID after /s/, as in https://admin.atlassian.com/s/<your_site_id>/access-requests.

That’s it! Next, move on to the connector configuration instructions.

Configure the Atlassian connector

To complete this task, you’ll need:
The Connector Administrator or Super Administrator role in ConductorOne
Access to the set of Atlassian credentials generated by following the instructions above

Follow these instructions to use a built-in, no-code connector hosted by ConductorOne.

In ConductorOne, navigate to Admin > Connectors and click Add connector.
Search for Atlassian and click Add.

Don’t see the Atlassian connector? Reach out to support@conductorone.com to add Atlassian to your Connectors page.

Choose how to set up the new Atlassian connector:
- Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
- Add the connector to a managed app (select from the list of existing managed apps)
- Create a new managed app
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.
If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
Click Next.
Find the Settings area of the page and click Edit.
Paste the API token into the API token field and enter the user who created the token’s email address in the User email field.
Paste the organization ID into into the Organization ID field.
Optional. Paste the site ID into into the Site ID (optional) field.
Click Save.
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Atlassian connector is now pulling access data into ConductorOne.

Follow these instructions to use the Atlassian connector, hosted and run in your own environment.

When running in service mode on Kubernetes, a self-hosted connector maintains an ongoing connection with ConductorOne, automatically syncing and uploading data at regular intervals. This data is immediately available in the ConductorOne UI for access reviews and access requests.

Step 1: Configure the Atlassian connector

In ConductorOne, navigate to Connectors > Add connector.
Search for Baton and click Add.
Choose how to set up the new Atlassian connector:
- Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with ConductorOne)
- Add the connector to a managed app (select from the list of existing managed apps)
- Create a new managed app
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.
If you choose someone else, ConductorOne will notify the new connector owner by email that their help is needed to complete the setup process.
Click Next.
In the Settings area of the page, click Edit.
Click Rotate to generate a new Client ID and Secret.
Carefully copy and save these credentials. We’ll use them in Step 2.

Step 2: Create Kubernetes configuration files

Create two Kubernetes manifest files for your Atlassian connector deployment:

Secrets configuration

# baton-atlassian-secrets.yaml
apiVersion: v1
kind: Secret
metadata:
  name: baton-atlassian-secrets
type: Opaque
stringData:
  # ConductorOne credentials
  BATON_CLIENT_ID: <ConductorOne client ID>
  BATON_CLIENT_SECRET: <ConductorOne client secret>
  
  # Atlassian credentials
  BATON_API_KEY: <Atlassian API key>
  BATON_USER_EMAIL: <Email address of the user who generated the API key>
  BATON_ORG: <Atlassian org ID>

  # Optional: include if you want limit syncing to a specific Atlassian site
  BATON_SITE_ID: <Atlassian site ID>

See the connector’s README or run --help to see all available configuration flags and environment variables.

Deployment configuration

# baton-atlassian.yaml
apiVersion: apps/v1
kind: Deployment
metadata:
  name: baton-atlassian
  labels:
    app: baton-atlassian
spec:
  selector:
    matchLabels:
      app: baton-atlassian
  template:
    metadata:
      labels:
        app: baton-atlassian
        baton: true
        baton-app: atlassian
    spec:
      containers:
      - name: baton-atlassian
        image: ghcr.io/conductorone/baton-atlassian:latest
        imagePullPolicy: IfNotPresent
        envFrom:
        - secretRef:
            name: baton-atlassian-secrets

Step 3: Deploy the connector

Create a namespace in which to run ConductorOne connectors (if desired), then apply the secret config and deployment config files.
Check that the connector data uploaded correctly. In ConductorOne, click Applications. On the Managed apps tab, locate and click the name of the application you added the Atlassian connector to. Atlassian data should be found on the Entitlements and Accounts tabs.

That’s it! Your Atlassian connector is now pulling access data into ConductorOne.